MNsure Licensed Insurance Agent Survey 2014

"Licensed  health  insurance  agents  play  a  pivotal  role  in  the  success  or   failure  of  MNsure  to  achieve  its  goals.  This  survey  tested  the  interaction   of  agents  and  their  clients  during  the  period  September  2013  through   December  2013.  Prior to MNsure's launch, agents  looked  toward  MNsure   with  uncertain  hope.  By  December,  agents  became  frustrated  on  behalf   of  their  clients  and  in  their  own  practices.  Many  began  to  question   whether  to  walk  away  from  MNsure." - Dave  Racer,  MLitt, DGRCommunications,  Inc. 

view pdf